A customer representative
Zavvers assigns a contact for your office-cleaning service. Confirm who receives requests, observations and building updates so issues reach the right person.
Service management
How Zavvers manages your cleaning service.
A well-run office cleaning service connects the workplace, the agreed schedule, everyday communication and planned specialist work.
Begin with the workplace
Understand how people, areas and access fit together.
The initial conversation and site assessment cover workplace use, priority areas, surfaces, current service arrangements and the timing available for cleaning.
Agree the service
Turn that understanding into a clear plan.
Zavvers prepares a proposal covering the task schedule, periodical requirements, pricing and terms. Review it together and agree adjustments before the service starts.
Managed by Zavvers
A clear plan.
A service that stays in touch.
A dedicated customer representative, cleaning checklists and site supervision support the day-to-day work. Agree the service details at the assessment, then keep them under review.
Understand the workplace
Walk through the priorities, access and current arrangement.
Agree the written proposal
Review the task schedule, periodical work, pricing and service terms.
Clean and record the visit
Work to the agreed checklist and record staff attendance.
Stay in contact
Your customer representative coordinates questions and reported concerns.
Inspect, review and improve
Use site inspections and staff reviews to identify what needs attention.
Service follow-through
Know who to contact and how the work is checked.
Checklists and attendance
The agreed task list gives the team a working reference. Staff sign-on and sign-off records help make attendance visible alongside the cleaning requirements.
Inspections and staff reviews
Site supervision and staff audits support service quality. Agree the inspection arrangements and how findings will be discussed with your workplace contact.
Reported concerns
Identify the area, the task and when the concern was noticed. Your representative can review the issue against the scope and coordinate the next action with you.
Practical recommendations
Reviews can identify changing traffic patterns, specialist cleaning needs or low consumable stock. Discuss the recommendation and any scope or price change before adding work.
Plan the next step
Start with a clearer office cleaning plan.
Tell Zavvers how the workplace operates and what you want the service to manage.